Contact Us
We keep contact simple. No chatbots. No automated replies. No scripts that send you in circles. When you reach out to us, a real person reads your message and responds within one business day.
Whether you have a question about sizing, need help with an order, or want to know more about a specific fabric or garment, we handle it directly. We know our product line inside out because we wear it, wash it, and test it ourselves.
For all inquiries, including order support, returns, and product questions:
We respond to every message within one business day. If your question is time-sensitive, include your order number in the subject line so we can prioritize it.
Order support
If you need to check the status of a recent order, adjust shipping details, or initiate a return or exchange, email us directly. We process returns and exchanges manually to ensure accuracy and avoid the kind of errors that automated systems create.
For faster service, include your order number and the specific item or issue in your message. We cover return shipping on the first exchange per order and handle refunds within three business days of receiving returned items.
Sizing and product questions
We know sizing can vary across brands, so we provide detailed measurements for each garment on the product page. If you’re between sizes or unsure about a specific cut, send us a note. We can tell you how a piece fits based on real feedback from customers with similar builds.
If you want more information about fabric weight, care instructions, or whether a particular style works for your body type, we give honest answers. We don’t push sales. We help you make a decision you won’t regret.
Bulk and wholesale
For wholesale inquiries, store partnerships, or bulk orders, contact us directly at the email above with “Wholesale” in the subject line. We work with a limited number of retail partners each season and prioritize stores that share our focus on quality and durability over volume.
